Lavazza was created over 120 years ago from a small store in the historic heart of Turin and has grown into an industrial giant and one of the world’s leading coffee roasters. However, their ethos remains unchanged; a passion for quality and excellence defined by innovation and a sense of responsibility. Lavazza has now opened its first flagship store outside of Italy in London’s bustling Oxford Circus and appointed KeyIS as the Hard FM Maintenance provider.
KeyIS were successfully awarded the hard services maintenance contract by the FM managing agent PPVS to undertake the mechanical maintenance services for Lavazza at their stunning London Flagship store.
We also provide Lavazza with a dedicated service desk number and call out service for use in emergencies.
Predominantly responsible for managing all of Lavazza’s mechanical assets, we pride ourselves on providing a flexible approach, and therefore offer and undertake far more than the services within the remit of our core contractual obligations.
Our service provision includes (but is not limited to):
• 24/7/365 national reactive call-out service and help desk
• Air conditioning maintenance
• Heating and hot water systems
• Mechanical ventilation
• PAT Testing
• Minor project works
• Building Management System (BMS)
• Water treatment and testing
• LV Power and distribution
We have developed a bespoke maintenance programme for Lavazza which provides a flexible approach to the planned preventative maintenance.
To establish site familiarity and develop a proactive working relationship with our client, the same dedicated mobile engineer attends site to carry out the PPM and reactive services outside of core opening times. This maintenance regime ensures this flagship store upholds it’s long standing reputation of delivering a premium product in this extraordinary place, to relax, socialise and drink in this stunning 5 star flagship store.