Mills & Reeve
Mills & Reeve is a British law firm head-quartered in London. It also has offices in Birmingham, Cambridge, Leeds, Manchester and Norwich, it is the UK’s 38th largest law firm measured by 2019/20 revenues.
The firm has been named for a record seventeenth year running as one of the 100 Best Companies to Work For in The Sunday Times’ annual survey, one of a small number of organisations to have achieved a listing for 17 years running and the only UK law firm.
Mills & Reeve and their FM management company FISco were experiencing on-going service issues with their current service provider and were looking to move 3 of their offices (Leeds, Manchester and Birmingham) to a new maintenance company.
As part of their key objectives they were looking for a local maintenance company who could provide speed of response to emergency call-outs whilst also being able to self deliver the scope of services in-house.
KeyIS were successfully awarded a three-year contract in 2021, as we were able to clearly demonstrate our ability to self-deliver over 90% of the services with our in-house maintenance teams.The planned, preventative and reactive maintenance services we provide include:
• Electrical power and distribution
• Heating, ventilation, air conditioning systems
• Plumbing services
• Emergency light testing
• Roller shutter doors
• Mechanical and electrical building services
• General handyman services
• Minor building fabric maintenance
• Statutory inspection and testing
• Reactive and emergency repairs
• Minor works and installations
To manage the seasonable peaks and troughs and to minimise disruption to the staff and visitors, KeyIS have developed a bespoke flexible maintenance strategy which allows us to constantly adjust the maintenance activities to be carried out, to minimise disruption across the offices.